Trust & Safety

Engineered for Policy Compliance

Krew's safety and evaluations team hails from leading security firms, frontier research labs, and global institutions.

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KOMPLY Policy Compliance Stack

KOMPLY, our proprietary policy compliance stack, is a frontier safety engine designed for the credit servicing industry.

Rules-Based Shield

Extensive rules-based guardrails are engineered to be aware of timezones, calling time restrictions (TCPA), contact frequency restrictions under FDCPA and RFDCPA, and dispute handling under FCRA.

Rules EngineTILA • TCPA • FDCPA
TCPA time window
EST 8am-9pm
Contact frequency
7/7/7 rule
State regulations
CA compliant
Mini-Miranda
Required
Recording disclosure
Enabled
Consent verification
Verified

0/6 compliance checks passed

Exam Ready Packet

Be prepared for regulatory examinations with comprehensive documentation packages. Krew automatically compiles everything required by NCUA, FDIC, OCC, and CFPB examiners.

Representative Interaction Samples

Provide examiners with curated examples of compliant and flagged interactions. Demonstrate how your team handles scenarios ranging from routine collections to complex hardship cases.

Exam Ready Packet
Generating...
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Included Documents

Audit Trail Log
12,847
Call Transcripts
3,291
Disposition History
8,442
Compliance Scores
100%
Script Adherence
100%
0/5 documents compiled

Engineered for Trust. Built for Compliance.

All 5 Trust Service Criteria

SOC 2 Type II

Continuously audited controls across Security, Availability, Processing Integrity, Confidentiality, and Privacy. Latest SOC 2 Type II report available under NDA.

GDPR, CCPA/CPRA & US State Laws

Privacy Compliance

Built for global privacy compliance with DPAs, SCCs, data-subject rights tools, and documented sub-processor lists. Compliant with GDPR, CCPA, CPRA, and emerging US state privacy laws.

Payment Card Industry Standard

PCI DSS 4.0.1

Payment flows validated against PCI DSS 4.0.1 with tokenization and encryption by default, segmented networks, and continuous monitoring.